Refund & Return Policy
Effective Date: 01-06-2026
At Amazon Printings (Pvt.) Ltd., customer satisfaction is our priority. As we specialize in custom-made and personalized products, each order is produced according to the customer’s specific requirements. Therefore, our refund and return policy differs from that of standard retail products.
Customized Products
All customized products, including but not limited to business cards, brochures, flyers, banners, signage, packaging, promotional products, apparel, mugs, stamps, and other personalized items, are non-refundable and non-returnable once production has started or the order has been delivered.
Order Approval
Customers are responsible for reviewing and approving all artwork, designs, spellings, dimensions, colors, and specifications before production begins. Once final approval is provided, Amazon Printings (Pvt.) Ltd. is not responsible for errors approved by the customer.
Defective or Incorrect Orders
If you receive a product that is:
- Damaged during production,
- Manufactured with defects, or
- Different from the approved order due to our error,
please contact us within 7 days of receiving your order. After verification, we will, at our discretion:
- Reprint the order at no additional cost,
- Replace the product, or
- Issue a partial or full refund where appropriate.
Non-Refundable Situations
Refunds or replacements will not be provided for:
- Customer-approved design or spelling errors.
- Incorrect information submitted by the customer.
- Color variations within standard printing tolerances.
- Minor differences caused by screen-to-print color variations.
- Change of mind after production has started.
- Orders delayed due to incorrect customer information or courier services.
Cancellation Policy
Orders may be cancelled only before production begins. Once production has started, cancellation requests cannot be accepted because customized materials have already been prepared.
Refund Processing
If a refund is approved, it will be processed through the original payment method within 7–10 business days, depending on your bank or payment provider.
Shipping
Customers are responsible for providing accurate shipping information. Amazon Printings (Pvt.) Ltd. is not responsible for delays caused by courier companies, customs procedures, or incorrect delivery details provided by the customer.
Contact Us
If you have any questions regarding your order or this Refund & Return Policy, please contact us:
Amazon Printings (Pvt.) Ltd.
📧 Email: info@amzprintins.com
🌐 Website: www.amzprintins.com
📞 Phone: +92 327 6650001